Terms

This information provides terms and conditions of your engagement with Russia House.

Please contact me for a free no-obligation quote for your project!

Interpreting

Interpreting is charged per hour. Min charge 3 hours, 08.00-17.00 Weekday applies. Weekend, National Holidays, Out-of-Hours work is charged at a supplement rate.

Translation and/or Proofreading

This service is charged at a rate per 1000 words. For documents of 200 words or less, a reduced rate applies.

Travel time

Free within Sheffield (UK) postcode. Set ‘per hour’ fee applies for travel outside Sheffield.

Travel expenses

Free within Sheffield postcode. Outside Sheffield, mileage is payable at a set rate per mile. The customer will also be invoiced and reimburse actual car parking costs; road/congestion/bridge tolls/flights fees; hotel fees and meals.

Cancellation policy

Should the customer cancel a booking, the following cancellation fees apply. The following percentage would be charged to the customer off the minimum payment.

  • Less than 10 whole working days’ notice 7%
  • Less than 5 whole working days’ notice 15%
  • Less than 3 whole working days’ notice 25%
  • Less than 2 whole working days’ notice 50%
  • Less than 1 whole working day’s notice 90%

Payment

Payment is due 30 days from date of invoice.

If you wish to make a booking, I will simply need your requirements and purchase order confirmation via email. Order placement will be deemed as acceptance of our T&C.